Experience
2024 - 2025
Founder & Product Manager
Oh Rover, Safety Harbor, FL
Led the end-to-end development of a React Native mobile app focused on proactive pet care, including; problem discovery, MVP definition, prototype validation, and go-to-market strategy; currently preparing for beta launch.
2023 - 2024
Group Product Manager
Lightspeed POS, Berlin, DE
Worked with the shared services group responsible for infrastructure and platform tooling, such as authentication, for multiple products. Finding shared pain points across products and solving them in scalabable ways to improve internal efficiency and improve customer experience.
2021 - 2022
Lead Product Manager
N26 Bank, Berlin, DE
Responsible for shared infrastructure tooling across the organization from AWS services to data storage and logging. Improving the developer experience while ensuring strict compliance to banking regulations.
2020 - 2021
Senior Agile Coach
N26 Bank, Berlin, DE
Coaching the platform engineering team unfamiliar concepts such as customer centricity and assumption validation with prototypes as well as the transparency and continuous improvement to help solve the right problems and reach product and security goals.
2018 - 2019
Program Manager
Indeed, Austin, TX
Worked with taxonomy teams to automate and increase efficiency of manual support processes and coach product leaders on setting objectivs and teams working on taxonmy organization and ML models on long term roadmap planning and prioritization.
2016 - 2018
Enterprise Agile Coach
Web.com, Jacksonville, FL
Uniting ways of working practices across multiple aquired products with agile workshops and uniting the culture with successfully arranging a hackathon across six timeszones.
2015 - 2016
Agile Coach
Yodle (Acquired by Web.com), New York, NY
Led ~100 engineers in transitioning to a consistent scrum framework with workshops and hands on faciliation of scrum ceremonies, fostering happy and predictable teams using thoughtful metrics for tracking progress.
2011 - 2015
Application Support Lead
Yodle, New York, NY
Oversaw a tier 2 support help desk with direct reports. Improved process with rolling out a JIRA ticketing system and using metrics to team improvements and provide feedback. Responsible for JIRA administration, incident management and reporting, working on impact assessments with engineering, and providing data on ticket trends to product to for potential features and prioritization decisions.
2011 - 2011
Content Lead, Rotational Role
Yodle, New York, NY
Managed a team of local and offsite writers creating content for customer marekting sites. Implemented automation into processes to streamline reduce friction points content creation process and ensure quality.
2009 - 2011
Senior Production Specialist
Yodle, New York, NY
Modified custom CMS and client sites with HTML and CSS to meet customers' marketing and business needs. Created and managed a help desk for CMS support issues and designed an FAQ to help resolve customer issues more quickly.
2008 - 2009
Senior Interactive Marketing Specialist
Yodle, Charlotte, NC
Managed online pay per click campaigns for SMBs to increase their customer base and reach marketing goals by analyzing campaign performance data to optimize strategies and drive results. Worked with clients to understand their business goals and tailor campaigns accordingly.
2007 - 2008
Online Marketing Specialist
Promonet Technologies, Columbus, OH
Reviewed SMB site structure and content and researched industry to create customized SEO and PPC campaigns for clients.
2007 - 2007
Performance Excellence Intern
American Kennel Club, Raleigh, NC
Worked within the Audit and Control Department to enhance internal operations at American Kennel Club by assisting with developing new components for the internal dashboard software program to monitor operational activity and improve efficiency.
2005 - 2007
Marketing Coordinator
Bry-Air Inc, Sunbury, OH
Introduced new marketing strategies for a manufacturer of industrial desiccant dehumidifiers managing their print ads and materials, and press releases, and website, leading to bookings of over $6 million in 2006, the highest in company history.
Skills
● Product Execution - Vision setting, Problem discovery, strategic planning, and outcome-driven roadmaps.
● Data-Driven Decision Making - Root cause analysis, OKR tracking, and fast feedback loops to drive outcomes.
● Change Management - Shaping agile practices and driving a culture of continuous improvement across teams.
● Cross-Functional Collaboration - Partnering across security, data, operations and GTM to improve experiences.
● Tools & Technical Knowledge - Jira, Confluence, Miro, Figma, MS/Google Suite, Looker, Salesforce, HTML, SQL.
Past Certifications
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Certified ScrumMaster (CSM)
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SAFe® 4 Program Consultant (SPC)
Education
2019 - 2019
LeWagon | Ruby on Rails Programming
Learned the the basics of full-stack software development from problem discovery and planning, to testing and feature deployment. Got first-hand experience of working on a software development team on a shared goal to create a functioning product application for users.
2002 - 2007
The Ohio State University, Columbus, OH | B.S. in Business Admin, Marketing
Obtained my bachelor's degree, laying the foundation for a successful career in technology and product development.